Customer Service Representative Jobs
A Customer Service Representative in the printing industry is primarily tasked with interacting with customers to handle complaints, process orders, and provide information about the company's services and products. They play a pivotal role in ensuring customer satisfaction and retention by resolving customer issues efficiently, guiding them through various printing processes, and advising them on the best products or services that suit their needs. They are also responsible for maintaining a strong understanding of the company's offerings, pricing models, and any discounts or special promotions. They often liaise with other departments like production and delivery to ensure a smooth and timely completion of orders.
Key skills for a Printing Industry Customer Service Representative include excellent verbal and written communication skills, problem-solving abilities, and a keen eye for detail. Familiarity with printing processes and techniques is crucial, as well as proficiency in relevant software like Adobe InDesign or Acrobat. While formal certifications are not typically required, a certification in Customer Service, Sales, or related field can be beneficial. Prior to becoming a Customer Service Representative, an individual might have roles such as a Sales Associate, Receptionist, or even a Printing Technician, where they can acquire the necessary product knowledge and customer interaction skills.
UTKCG - Customer Service Representative - University Printing and Mail (1893)
- Knoxville, TN
- 6 days ago
- Knoxville, TN
- 6 days ago
UTKCG - Customer Service Representative - University Printing and Mail (1893) University of Tennessee, Knoxville in Knoxville, TN Apply Now Type: Full-Time Salary: Rate of Pay: $16.50/hour Posted: 03...
The Customer Service Representative has the primary responsibility for providing customer service to customers and circulation carriers....
Line of Business: RMC Pay Range: $41,580.00 $51,286.66 About Us: Heidelberg Materials is one of the world's largest suppliers of building materials. Heidelberg Materials North America operates...
Customer Service Representative - Publication/Print Support
- New Berlin, WI
- 16 days ago
- New Berlin, WI
- 16 days ago
Customer Service Representative - Print Operations This is a hybrid role requiring employees to work in the office 23 days per week, with the potential for up to three in-office days and offers the...
Susquehanna Printing Company- Customer Service Representative Circulation
- Lancaster, PA
- 16 days ago
- Lancaster, PA
- 16 days ago
The Customer Service Representative has the primary responsibility for providing customer service to customers and circulation carriers....
Customer Service Representative - Print Industry
- San Francisco, CA
- 26 days ago
- San Francisco, CA
- 26 days ago
Job Description We are currently seeking a proactive and experienced on-site Customer Service Representative who has experience within a printing industry, who can become an integral member of the team...
, preflight, and workflow industry standards Offset press and digital printing Bindery and press specification (drill allowance, margins, bleeds etc.)...
Job Summary: Coordinates production of printed materials, prepress or printing services with customers' requirements. Responsible for liaison functions between customers and internal personnel....
Wound Care Process Customer Service Representative
- Menomonee Falls, WI
- 90+ days ago
- Menomonee Falls, WI
- 90+ days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Process Customer Service Representative to join our team....
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs Nationwide
Highest Education Level
Customer Service Representatives offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Inbound/Outbound Calling
- Documentation
- English
- Data Entry
- Billing
- Invoicing
- Health Care
- Written Communication
- Wellness
- Telephone Skills
- Prioritizing
- Referrals
- Inbound
- Courteous
- Interpersonal Skills
- Energetic
- Complaint Resolution
- Binding
- Digital Printing
- Prepress
- Printing
- Direct Mail
- Adobe InDesign
- Adobe Illustrator
- Adobe Acrobat
- Adobe
- Adobe Photoshop CC
- High School Diploma
- Quality Control
- Filing
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Time Management
- Customer Service
- Scheduling
- Computer Skills
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
Advice on Finding Your Next Job in the Printing Industry
Experts predict that the total number of print industry jobs will decline over the next 10 years. By some estimates, the industry may see a decrease as high as 18 percent between 2014 and 2024. In spite of these facts, employment prospects for printing specialists are still favorable. The best of these printing jobs will go to the best-prepared workers. Here's some advice for staying ahead of the curve.
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Resume Tips and Tricks for the Printing Industry
Get resume tips and tricks for the printing industry from the experts at iHirePrinting as well as print production manager resume examples.
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